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On 18 February, 2025, YMCA wrote to the Chancellor and the Secretary of State for Work and Pensions about the challenges faced by residents of supported housing in finding work. Together with businesses and sector partners, we urge the Government to ensure that young people receive the support they need to enter the workforce, including making the benefits system work for them.
The Rt Hon Rachel Reeves MP, Chancellor of the Exchequer
cc The Rt Hon Liz Kendall MP, Secretary of State for Work and Pensions
HM Treasury
The Correspondence and Enquiry Unit 1 Horse Guards Road
Westminster
London
SW1A 2HQ
Dear Chancellor of the Exchequer,
We are writing to you as a charity which helps thousands of young people experiencing homelessness each year, supported by businesses and other charities, to raise our concerns about the barriers faced by young people who live in supported housing in getting into employment. We would like to see the Government take decisive action to address these barriers, such as by implementing the recommendations made in our 2023 report ‘Breaking Barriers to Work: Exploring the impact of the benefits system on young people living in supported accommodation and their ability to work’.
We know that having staff from a diverse range of backgrounds is valuable for employers, whether it enhances problem-solving, drives innovation, or brings fresh energy and commitment to the company. Young people at the start of their careers are an amazing resource, and they deserve to get the support they need to succeed in work.
Currently, many disadvantaged young people face significant barriers to entering the workforce. These include the high costs of transport and work-appropriate clothing, the difficulty of meeting basic needs while relying on benefits, and the challenges caused by the benefits system for those living in supported housing.
If a resident of supported housing works enough hours that their Universal Credit is tapered down to zero, which can happen after only 11 or 12 hours of work per week, their Housing Benefit is then also tapered based on their earnings. When this happens to someone living in supported housing, they become liable for paying the rent for their housing themselves, which they often cannot afford. This challenge is further exacerbated for young people under 25, who receive a lower Universal Credit standard allowance than those over 25, even if they are living independently with no family support. This means that their Universal Credit tapers down to zero more quickly than over 25s.
This issue prevents young people in supported housing from going into work, as they don’t feel a financial benefit from working. This negatively impacts their mental health, as they feel trapped in unemployment; their financial situation, as they are unable to work and save money or pay off debts; and their future careers, as they are unable to gain vital experience from employment.
It’s clear that solving this would not just improve young people’s lives and tackle economic inactivity, but would also boost the economy and help balance the Government’s budget. YMCA-commissioned return on investment modelling found that giving supported housing residents a Universal Credit work allowance to protect them from the financial penalty they face for working, and allowing under 25s living independently to receive the same amount of Universal Credit as over 25s, could save the government up to £18 in tax receipts and welfare spending per £1 spent.
As a group of charities and businesses, we have a social mission to support young people into employment and to tackle disadvantage, ensuring that the young people who are furthest away from work receive the help they need. We want to play our part in ending youth unemployment and setting young people on a good path, but we need the Government to meet us halfway by making sure that the benefits system allows young people to do that. We know that this will be key to delivering the Government’s missions to break down barriers to opportunity and kickstart economic growth.
We are looking forward to working with the Government, businesses, and other third sector organisations, to achieve this vision. We must never give up on young people’s potential.
Yours sincerely,
Denise Hatton, CEO, YMCA England & Wales
Sareena Bains, CEO, Movement to Work
Edward Siegel, CEO, Charity Bank
James Musgrave, Finance Director UK&I and Board Sponsor for Social Purpose, Hays Plc
Ashby Jenkins, CEO, Ashby Jenkins Recruitment
Helen Taylor, Associate Director, C2 Recruitment
Polly Neate, CEO, Shelter
Rick Henderson, CEO, Homeless Link
Emma Haddad, CEO, St Mungo’s
Cllr David Fothergill, Chairman of the Community Wellbeing Board, Local Government Association
Francesca Albanese, Executive Director of Policy & Social Change, Crisis
Balbir Chatrik, Director of Policy and Prevention, Centrepoint
Phil Kerry, CEO, New Horizon Youth Centre
Carol Gallagher, CEO, Doorway
Jonny Whitehead, CEO, Herts Young Homeless
Mark Wood, CEO, Colchester Korban Project
Mike Jarman, CEO, The Zone Plymouth
Dom Wood, CEO, 1625 Independent People
David Smith, CEO, Stepping Stone Projects
Leon Ward, CEO, MyBnk
JJ Tatten, CEO, The Warren Youth Project
David Chaffey, CEO, BHT Sussex
Esther Barrett, Director of Quality, Performance & Safeguarding, P3 Charity