Safeguarding e-Learning Training at YMCA England & Wales

YMCA England & Wales takes the welfare of all staff and volunteers seriously. Safeguarding involves doing all we can to protect everyone from harm and abuse, both inside and, as much as we can, outside of work. This includes reporting any concerns, allegations or disclosures of abuse.

Safeguarding is everyone’s responsibility.

As an employee, you need to know what action to take should you be concerned about the safety and wellbeing of anyone, or if they tell you something that causes you to believe they may have experienced or are currently experiencing harm or abuse.

Our Thrive Safeguarding e-learning module will help you understand how to identify the signs that someone may have been, or is currently being harmed or abused. There is also details about what you should do to report it. For shop based staff there is further information provided in the shop safeguarding folder.

How and when will I do my Safeguarding e-Learning?

In most cases, you should aim to complete your training prior to your first day. If for whatever reason this does not take place, you will be required to complete the training during your first week.

There are two sections to the training: Child and adult safeguarding. When you have completed both sections, a certificate will be made available. Please click on the certificate to register your completion of the full course. If the certificate is not available, there is a section that remains incomplete. You must complete all sections for the certificate to be available.

Instructions of how to complete the training can be found below.

Getting Support

Please note that the module focuses on ways in which people can be abused. Should you find the content upsetting, support is available from the HR department.

Should you wish to discuss the safeguarding training before you complete the e-Learning module, please contact a member of HR on 020 7186 9507.

Logging In To Thrive E-Learning

 Step 1

Visit ymca.org.uk/thrive and enter the following details:

• Username – firstname.surname
• Password – ymca123

Step 2

On your dashboard, under The Essentials click View All.

Step 3

Click on Enrol in Course under Safeguarding.

Step 4

Click and read the Safeguarding Children, Young People and Vulnerable Adult  Policy and Procedure.

Once the task is complete, there will be a blue tick against the task. You can then move on to the next task. You must complete the current task before the next one is made available.

Step 5

Please click on Safeguarding Children – Course Description to read the contents of  the course. Please then click Safeguarding Children, which will open the training preview.

Step 6

Please click Enter.

Please note that if you see Start a new attempt, please click this and then Enter. It normally only appears when you have not scored 100% in the quiz and are repeating the training. If you do not see the alert, please just click Enter.

Step 7

Click Let’s Get Started and the course will begin. Please make sure you are in a quiet area where you can concentrate on the video, as you will have to answer multiple-choice questions.

Step 8

Repeat Steps 4-7 for the Adult course.

Please be reminded that if in Step 6 you see Start a new attempt, please click this and then Enter. It normally only appears when you have not scored 100% in the quiz and are repeating the training. If you do not see the alert, please just click Enter.

Step 9

Once you have successfully completed both courses, please click on the Safeguarding Certificate. This will register that you have completed the full module.